Choosing a plan
When the account has no current subscription or displayable billing order, the Billing page shows a Team plan card with the description Your current plan. That card contains the plan picker.Select a plan tier
Pick one of the available paid tiers: Starter, Pro, Scale, or Enterprise. Each card is built from the billing configuration and shows the plan price and included features.
Only the Primary Owner can proceed through checkout. The plan picker is visible to all roles but the button is disabled for Owners and Members.
Active subscription card
When the team has an active subscription the Team plan card with subtitle Your current plan shows the current plan details.| Element | What is shown |
|---|---|
| Plan name | Name of the active plan with a green checkmark icon |
| Status badge | Colored badge reflecting the subscription status |
| Plan description | Short description of the plan |
| Details | Price and billing interval (monthly or yearly) |
| Features | Bullet list of features included in the plan |
Subscription statuses
| Status | Badge color | Meaning |
|---|---|---|
| Active | Green | Subscription is current |
| Trialing | Green | Free trial period is running |
| Past due | Red | Payment failed; update your payment method |
| Canceled | Red | Scheduled to end at the current period boundary |
| Unpaid | Red | Invoice unpaid; update your payment method |
| Incomplete | Yellow | Awaiting payment confirmation |
| Incomplete expired | Red | Payment window expired; restart checkout |
| Paused | Yellow | Subscription is paused |
In-card alerts
When the subscription is on trial, the card shows an info alert titled Your Trial is ending soon with the trial end date. When cancellation is scheduled, the card shows a warning alert titled Subscription cancelled with the billing-period end date.Billing details card
Once any billing relationship exists, a Billing details card appears below the Team plan card. The subtitle reads Manage subscription, billing, update or cancel plan, and download invoices. Click Visit billing portal to open the provider’s hosted portal. From the portal you can update your payment method, download invoices, or change or cancel the subscription plan.The Visit billing portal button is disabled for Owners and Members. Only the Primary Owner can open the portal.